QUALIFIED INFINITY MECHANICS
When it comes to Infiniti repair and maintenance in Gurnee and throughout Lake County, D. Wells Automotive Service has been the name drivers trust since 1967. We offer a full range of services to keep your Infiniti performing at the level you expect — from routine oil changes, tune-ups, and tire service to more complex diagnostics and repairs. Whatever your vehicle needs, our team has the expertise and equipment to handle it all under one roof, delivering dealership-level care without the dealership price.
Infiniti has built a well-deserved reputation for blending Japanese reliability with genuine luxury performance, producing vehicles that are as enjoyable to drive as they are refined. Keeping that experience intact takes a shop that truly understands these vehicles and the precision engineering behind them. Our technicians have years of hands-on experience working across the full Infiniti lineup, from the sporty Q50 and Q60 to the versatile QX55 and QX80. We understand what Infiniti owners expect from their vehicles and from the shops they trust, and we work hard to deliver on both counts every time.
If your Infiniti is due for service or something has caught your attention on the road, don’t wait. Reach out to D. Wells Automotive Service today to schedule your appointment and discover why Lake County drivers have been putting their trust in us for over 55 years.
Quality Guarantee
All diagnostic work and subsequent repairs are backed by our comprehensive warranty covering up to 3 years or 36,000 miles. We stand behind our diagnostic accuracy and repair quality.
What Makes Our Diagnostics Different:
- Accurate problem identification the first time
- Honest repair recommendations without unnecessary work
- Transparent pricing with detailed explanations
- Fast turnaround to minimize your downtime
Infinity Repairs, Service, and More!
At D. Wells Automotive Service, we hold every Infiniti we service to the same high standard that Infiniti sets for itself — refined, precise, and built to perform. Our experienced mechanics go above and beyond on every job, pairing deep technical knowledge with the honest, attentive service that luxury vehicle owners deserve. We take the time to explain exactly what your vehicle needs before any work begins, and we never recommend services that aren’t truly necessary. Our shop is equipped with advanced diagnostic technology fully compatible with Infiniti’s sophisticated onboard systems, giving us the ability to accurately pinpoint issues and resolve them efficiently without unnecessary trial and error.
Our ASE-certified technicians have extensive hands-on experience with Infiniti’s engineering, from the twin-turbocharged V6 engines powering the Q50 and Q60 Red Sport to the naturally aspirated V8 found in the QX80 and the all-wheel-drive systems used throughout the lineup. We’re well-acquainted with the issues Infiniti owners commonly encounter, including timing chain wear and stretch on VQ-series V6 engines, CVT transmission concerns on certain models, oil consumption issues, and electrical faults related to Infiniti’s InTouch infotainment system and advanced driver assistance features. Whether it’s a routine service or a more complex repair, our team has the knowledge and tools to handle it correctly.
Every vehicle receives a comprehensive multi-point inspection with each visit, and we use quality OEM and premium aftermarket parts on every repair to ensure lasting results. Trust your Infiniti to a team that genuinely knows these vehicles inside and out.
Our Core Services
- Suspension
- Steering
- Tire Services & Alignment
- Exhaust System Repair
- Check Engine Light Diagnostics
- State Inspections
- Pre-Purchase Inspections
Why Choose D. Wells for Your Infinity?
- ASE-Certified Technicians
- Advanced Diagnostic Equipment
- Quality Parts (OEM or premium aftermarket)
- Transparent Communication
- Family-Owned & Operated (since 1967)
- Warranty Protection
- Convenient Location (serving Gurnee & Lake County)
Common Infinity Services & Repairs
Infiniti vehicles require specialized attention for several common maintenance and repair needs, and our technicians have the experience and tools to handle all of them. Timing chain wear is one of the most frequent issues we address on Infiniti’s VQ-series V6 engines, where a stretched or worn chain can cause startup rattling and serious internal damage if left unattended. CVT transmission service is equally important, as these transmissions require proper fluid maintenance and early attention to any hesitation or slipping to avoid costly replacement. Oil consumption is a recurring concern on certain Infiniti engines, where worn piston rings or valve seals allow oil to burn off unnoticed without routine level checks. We also regularly service Infiniti’s all-wheel-drive systems, maintaining the rear differential and transfer case to ensure confident handling and traction. Finally, electrical diagnostics are a frequent service need, as Infiniti’s InTouch infotainment and driver assistance systems can generate a range of fault codes that require specialized equipment to properly resolve. Our technicians have the tools and expertise to identify and address these common issues and keep your Infiniti performing at its best.
Schedule An Appointment
Don’t trust your Infiniti to just any mechanic. At D. Wells Automotive Service, we combine expert knowledge, state-of-the-art equipment, and genuine care to keep your luxury vehicle performing at its best. Serving Gurnee, neighboring communities, and all of Lake County since 1967, we’re your trusted partner for all Infiniti service and repair needs.