Suspension Repair Services in Gurnee, IL
Expert Suspension Service for Smooth Rides & Safe Handling
Is your car bouncing excessively or bottoming out over bumps? D. Wells Automotive Service provides comprehensive suspension repair to restore your vehicle’s smooth ride and stable handling. Our ASE-certified technicians ensure optimal comfort and safety on every Gurnee road, from smooth highways to pothole-filled streets.
Complete Suspension System Services
Shock & Strut Services
- Shock absorber replacement and testing
- Strut assembly service and installation
- Strut mount replacement and bearing service
- Gas-charged shock upgrades for performance
- Load-leveling system repair and calibration
Suspension Components
- Ball joint replacement and inspection
- Control arm bushing and assembly service
- Sway bar links and bushings replacement
- Coil spring replacement and adjustment
- Leaf spring service for trucks and SUVs
Advanced Suspension Systems
- Air suspension diagnosis and repair
- Electronic dampening system service
- Active suspension calibration and programming
- Ride height sensors replacement and adjustment
Why Choose D. Wells for Suspension Repair?
Ride Quality Restoration
Our suspension experts understand that a smooth, controlled ride isn’t just about comfort – it’s essential for vehicle safety, tire life, and overall driving confidence on varied road conditions.
Complete System Knowledge
With over 55 years of experience, our technicians have serviced every type of suspension system from basic leaf springs to sophisticated electronic active suspension systems.
Professional Diagnostic Approach
Our comprehensive inspection process and digital documentation system identify all suspension issues, ensuring we address root causes and restore optimal ride quality.

Signs Your Suspension Needs Attention
Ride Quality Issues:
- Excessive bouncing over bumps or dips
- Bottoming out on rough roads or driveways
- Harsh, jarring ride over normal road surfaces
- Vehicle leans excessively in turns
- Nose dives when braking hard
Handling Problems:
- Poor cornering stability and control
- Vehicle sways or feels unstable at highway speeds
- Difficulty controlling vehicle over bumps
- Floating sensation while driving
- Vehicle sits lower on one side
Physical Signs:
- Uneven tire wear patterns developing
- Visible fluid leaks from shock absorbers
- Damaged or broken suspension components
- Unusual noises over bumps (clunking, squeaking)
- Excessive tire cupping or scalloping
Don’t let suspension problems compromise safety! Worn suspension affects vehicle control and can cause dangerous handling characteristics
Our Suspension Repair Process
Step 1: Complete Inspection
Comprehensive suspension system evaluation and testing
Step 2: Road Test Analysis
Real-world driving assessment of ride quality and handling
Step 3: Component Testing
Individual shock, strut, and component evaluation
Step 4: Digital Documentation
Detailed photos and measurements of worn components
Step 5: Quality Installation
Premium parts installation with proper torque specifications and testing

Serving Lake County’s Suspension Needs
Our Shop Details
Address: 7365 Grand Ave, Gurnee, IL 60031
Hours: Monday-Friday, 8:00 AM – 6:00 PM
Phone: (847) 505-0148
Convenient Location for Local Drivers
Professional suspension repair throughout the region:


Warranty
3 Year/36K
We stand behind our work with a 3-year/36,000-mile warranty, giving you peace of mind long after you leave our shop. This industry-leading warranty reflects our commitment to quality and ensures that you’re covered no matter where the road takes you.
The Importance of Proper Suspension Function
Protect Your Car
Vehicle Safety & Control
A properly functioning suspension system keeps your tires in contact with the road, ensuring optimal braking, steering response, and vehicle stability in all driving conditions.
Tire Life Protection
Good suspension prevents premature tire wear caused by bouncing and improper road contact, saving hundreds of dollars in tire replacement costs.
Comfort & Reduced Fatigue
Quality suspension absorbs road impacts and vibrations, providing comfortable rides and reducing driver fatigue during long trips.
Component Protection
Properly working suspension protects other vehicle systems from road shock damage, preventing costly repairs to steering, brake, and drivetrain components.


Suspension Maintenance Schedule
Regular Inspection:
- Every 15,000 miles – Visual suspension inspection
- Every 30,000 miles – Comprehensive suspension evaluation
- As needed – After hitting large potholes or road damage
Typical Replacement Intervals:
- Shock absorbers: 50,000-100,000 miles
- Struts: 60,000-90,000 miles
- Ball joints: 70,000-150,000 miles
- Bushings: 75,000-125,000 miles
Schedule Your Suspension Service
Our Shop Details
Address: 7365 Grand Ave, Gurnee, IL 60031
Hours: Monday-Friday, 8:00 AM – 6:00 PM
Phone: (847) 505-0148
Restore your smooth ride!
Don’t suffer through rough, uncomfortable driving when professional suspension repair can restore comfort and safety. Trust D. Wells Automotive Service for expert suspension solutions.
Suspension FAQ
How do I know if my shocks or struts need replacement?
Common signs include excessive bouncing, poor handling, uneven tire wear, and visible fluid leaks from shock absorbers.
Can I replace just one shock or strut?
We typically recommend replacing shocks and struts in pairs (both front or both rear) to maintain balanced handling and ride quality.
Will new suspension improve my vehicle’s handling?
Yes! Properly functioning suspension dramatically improves vehicle control, stability, and overall driving confidence.
Ready for a smooth, controlled ride? Choose D. Wells for professional suspension service!
